All reminder templates are stored in the Payment Plaza. Templates and images can be uploaded (images can be added to templates at a later stage).
The templates are available in HTML format and can be customised. Additional images and backgrounds can be used and uploaded in order to convey the sender’s (creditor) brand identity as well as possible. In addition, it is also possible to send reminders via the Merchant’s mailserver. You can find a detailed explanation about the design and the use of templates on: The use of templates when setting up Credit Management.