Buckaroo Support - EN

Timelines

The timeline lists the different stages of a SEPA Direct Debit. It is accompanied by an explanation.

  • You can submit an authorisation up to one year before the collection date.
  • According to the rules, notification needs to take place at least 14 days prior to the collection date, unless agreed otherwise with the debtor.
  • Buckaroo submits the authorisation to the bank on the day prior to the display in the consumer’s banking environment.
  • When an authorisation is submitted, the following day is a bank waiting day. This is one day prior to the collection date. For more details, see the waiting days explanation
  • D is the day of the collection date. On that day, the money is debited to the debtor’s account and credited to the beneficiary’s account.
  • Direct debit amounts are displayed on the bank statement 0 to 5 days following the collection date.
  • Reversals of payment are displayed on the bank statement 0 to 56 days following the collection date. This right only applies to SEPA Direct Debit Core (B2C or consumers) authorisations.
  • Report Unjustified Direct Debit (MOI) is mentioned on the bank statement 56 days up to 13 months following the collection date. This right no longer applies when consumers use a Digital Direct Debit Authorisation.